Customer Solutions Representative

Job description

Position Summary: A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: - Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. - Review and identify job opportunities for customers and provide referrals to qualified candidates. - Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Education and Experience: - High school diploma or GED required. - Valid driver’s license and proof of insurance with good driving record. - One year of relevant experience preferred. - Bilingual in English and Spanish strongly preferred. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a rea...