JobMesh

Title Express Processor - (Remote)

Copart · Dallas, Texas, US

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links ve...

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. Opening/scanning mail received . Call queue (ability to answer basic T E questions, give claim updates and direct caller to correct party/team if applicable . Total Loss Packets (create and send all documents required per state guidelines) . Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title) . Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them) . Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed . Follow-up calls to Lien Holders (for documents listed above in the initia...