Credit and Collections Specialist

Job description

JOB SUMMARY: To support maintenance of the highest possible quality of accounts receivable, by fully utilizing available resources to provide accurate and timely information to all customers and sales team. ESSENTIAL FUNCTIONS: - Reconciliation of assigned customer accounts with open balances, collection of Invoices, submitting adjustments to correct billing errors. Communicate with the customer to request information and collect outstanding balances. - Report on reconciliation and collection status for assigned accounts and take an active role in developing relationships with customers to facilitate the collections process. - Provide assistance/backup for department Cash Application Specialist. This includes daily check deposits, ACH deposits, processing of credit card payments and month end reporting. - Answer customer questions or work with analyst assigned to the account to resolve any issues. - Additional duties as assigned. EDUCATION AND EXPERIENCE: - High School Diploma or Equivalent required - Requires complete understanding and the ability to perform all essential job functions of a Claims & Cash Analyst, including reconciliation and collection of assigned accounts. - Must...