Security Manager - Metrocentre, Gateshead

Job description

Purpose of the Role To lead the strategy for the business on all elements of Security at Metrocentre. At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management of the security team at the centre. This includes access control, accreditation, Security compliance, CCTV management and leading a team of Security personnel, ensuring a safe, secure and enjoyable experience for customers, staff and stakeholders. You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies. Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI’s and best practice. You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to...