Infrastructure/Systems Administration

Job description

Job Title: Infrastructure/Systems Administration Job Category: Information Technology: Time Type: Full time: Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular: Percentage of Travel Required: Up to 25% Type of Travel: Local: - * * The Opportunity: This role will support multiple sites across the country via remote support. Travel may occasionally be requested. Responsibilities: Image, configure, and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk and data encryption. Install and troubleshoot end user apps and certificates. Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions. Properly document actions in trouble tickets and meet all SLAs. Patch network ports, trace lines, install network switches. Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers. Install and configure VOIP phones and voicemail, troubleshoot phone issues. Configure print, scan, and fax features on multifunctio...