Sr Pharmacy Technician

Job description

PURPOSE AND SCOPE: The Sr. Pharmacy Technician provides high level support to patients, nurses, pharmacists and other healthcare staff to effectively process and provide relevant information within the assigned function(s). The incumbent ensures all activities are performed in compliance with company policies and procedures, pharmacy regulations and other regulatory requirements. Please note: This is a hybrid position located out of our Lake Bluff IL. office. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure customer database is maintained in a timely and accurate manner in compliance with all applicable company policies and procedures; analyzing and reporting data integrity and accuracy as necessary. Process prescription requests; inputting patient prescription and demographic data in applicable systems as required. Serve as the primary point of contact for patients and/or healthcare providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner. Serve as subject matter expert (SME) by providing support to additional staff, cross-divisional teams and customers i...