Export Specialist (Orders and Quotes )

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions: Office Job Description: Position Summary: As an Export Order and Quotes specialist - level I - customer service specialist Team, where you'll play a vital role in delivering exceptional service to customers across Eastern Europe, Middle East, and Africa. You'll support the distribution of a comprehensive range of scientific products and services while managing export operations for designated regions. Your responsibilities will encompass order and quote management, export compliance screening, quotation follow-up, complaint resolution, non-catalogue product sourcing, tendering, customs and export compliance application, shipment coordination, and comprehensive customer inquiry resolution through both written and verbal communication. Position Requirements: Partner with the Export sales team to deliver outstanding customer service to clients in the EEMEA region, managing all aspects of customer service including orders (from receipt to shipment), quotes, tenders, and complex inquiries while exceeding key performance metrics and strategically balancing customer needs with business objectives. Responds accurately and professio...