Front Desk Agent (Full-Time)

Job description

Job DetailsJob Location: Saybrook Point Resort & Marina - Old Saybrook, CT 06475Position Type: Full-Time/Part-TimeSalary Range: $18.00 - $18.00 HourlyJob Title: Front Desk Agent (Full-Time) FLSA Classification: Nonexempt (Hourly) Salary Range: $18.00 Reports to: Guest Experience Manager Summary/objective: The Front Desk Agent serves as our guests first point of contact and manage all aspects of their accommodation. The Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. The main goal for the Front Desk Agent is to help create a pleasant and memorable stay for our guests. Weekends, Nights, Holidays are a requirement. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Greet each guest, enthusiastically and with a smile to create a friendly positive experience. Conforms to AAA Four Diamond Standards. When appropriate, up sell products and services Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash,...