Service Technician - Fort Myers

Job description

Service Technician - Fort Myers Department: Field Operations: Employment Type: Full Time: Location: Ft. Myers: Reporting To: Technical Operations Supervisor: Description: The Service Technician will perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement. Key Responsibilities: - Perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement, installation of interior wiring, splitters, mini-amps, connectors and drop splices. - Participate in scheduled on-call (stand-by) duties for providing technical support in repairing phone and internet during non-business hours. Work weekends and overtime as requested by supervisor to meet the needs of company and customers. - Maintain daily records, logs, receipts, and other necessary documents. - Maintain a clean, secured and pr...