JobMesh

IT Technician

AlphaSights · New York City, New York, US

The Role: We are a digital business where continuous uptime and a smooth IT experience are central to our success. We are seeking a proactive, driven IT Tech...

Job description

The Role: We are a digital business where continuous uptime and a smooth IT experience are central to our success. We are seeking a proactive, driven IT Technician to join our IT team. This is a fantastic entry-level opportunity for a technically minded individual eager to kick-start a career in technology. From day one, you will be a key part of the team, learning to manage your time and responsibilities, approaching problems with a positive, service-oriented mindset, and taking genuine ownership of our IT environment. The majority focus of the role is first-line end-user support across devices, applications, access, and connectivity. Other focuses include office infrastructure support such as AV/meeting rooms, asset management, office moves/expansions, and new technology rollouts. You’ll join a fast-growing, motivated team with clear progression. We provide hands-on training, modern tooling, and structured development so you can build breadth and depth quickly. This is a full-time, office-based role requiring on-site presence to support colleagues directly. What you’ll do: - Serve as the first point of contact via our service desk and support channels (walk-ups, email, chat): log...