Universal Banker

Job description

Location: 3135 New Germany Rd Suite 45: Hours: Monday - Thursday: 8:30 am - 5:00 pm Friday: 8:30 am - 6:00 pm Saturday: 9:00 am - 12:00 pm (Must be flexible around branch hours) Function: Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch. Duties and Responsibilities: Uses a combination of computer systems, S&T sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following: Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification). Accepting deposits, verifying endorsements, and issuing receip...