Veterinary Receptionist

Job description

Hawkedon & Homefield Vets are looking for a friendly, organised, and compassionate Veterinary Receptionist to join our welcoming team on a part-time basis. As the first point of contact for our clients and their pets, you’ll play a vital role in ensuring every visit to our practice is a positive one. Your day-to-day responsibilities will include: - Greeting clients and their pets with warmth and professionalism*Managing phone calls, emails, and appointment bookings*Handling payments and maintaining accurate client records*Managing debt control processes in line with practice procedures*Handling pet insurance claims, including liaising with clients, insurers, and the clinical team*Supporting the clinical team with general administrative duties Why join us?: We are a two-site group, with this role being based in Hawkedon, Bury St Edmunds. We pride ourselves on our fantastic team, who work together collaboratively to achieve an excellent standard of care. More about you: - Successful candidates will be approachable, courteous, have good organisational skills, an excellent telephone manner and problem-solving abilities. You will be able to work well as part of a team as well as indepen...