Customer Fulfillment Specialist

Job description

Join Komatsu and Be Part of Something Big! Job Overview: We are looking for a Customer Fulfillment Specialist at the Morenci mine site! The Customer Fulfillment Specialist (Parts Counter) plays a critical role in supporting internal and external customers with parts inquiries, order processing, and inventory-related services. This role ensures timely and accurate customer support, maintains safe and efficient warehouse operations, and upholds high service standards across all interactions. In this onsite job, the hours are 6:00 am - 4:00 Monday - Friday. Key Job Responsibilities: - Process customer sales orders, provide status updates, and ensure accurate and timely fulfillment - Prepare customer quotes, including pricing, part availability, and lead times - Serve as a liaison between the parts counter and warehouse teams to support seamless operations - Receive, inspect, and process incoming freight; manage returns and credits as needed - Operate material handling equipment such as pallet jacks, forklifts, dollies, and lifts - Track, ship, and manage parts inventory with attention to accuracy and efficiency - Reference and interpret parts manuals and drawings (electronic and hard...