Front Desk Agent

Job description

Looking for an exciting opportunity to join a premier hospitality organization that enriches the lives of guests and employees alike? Look no further than Ironwave Hospitality ! We are seeking a friendly, upbeat Front Desk Agent to join our team. If you enjoy greeting people with warmth and friendliness this position may be right for you and we are looking forward to hear from you. This is a full-time position with competitive benefits package. Rate: $19 p/h: As a hotel Front Desk Agent , your primary responsibility is to ensure that guests receive a warm welcome and a comfortable stay. You'll be the face of the hotel, interacting with guests, answering their questions, and handling their requests. Here are some of the essential tasks you'll be responsible for: - Welcome guests and visitors to the lobby, record their information, and choose a suitable room for them; - Answer phone calls and direct guests to other hotel departments or answer inquiries; - Handle guest reservations, including collecting contact and credit card information, and advising guests of all fees; - Follow up on early check-in and late check-out requests and confirm availability; - Coordinate with other hotel...