Administrative Manager- Language and Accessibility Services-Patient Service Center-Mount Sinai Health System-Full Time-Days

Job description

Position Title: Administrative Manager- Language and Accessibility Services-Patient Service Center-Mount Sinai Health System-Full Time-Days Position Summary: The Administrative Manager, Language Assistance Program is responsible for monitoring language assistance services, policies, and procedures at The Mount Hospital and Mount Sinai Queens (MSQ) campus and ensuring services for Limited English Proficient (LEP) patients and patients with disabilities are provided in an appropriate, timely, and consistent manner. Assist Associate Director on quality initiatives and interdisciplinary projects to improve Patient Experience. - Manages daily operations of the Language Assistance Program for Mount Sinai Hospital & Mount Sinai Queens and Mount Sinai Doctor’s Faculty Practice (MSDFP). - Monitors implementation of LEP (Limited English Proficiency) and accessibility policies to ensure compliance. - Conducts ongoing in-services to educate staff and leadership on language access resources, standards, protocols for requesting interpreters, and documentation of interpreting services provision. - Maintains regular communication with vendors to increase the visibility, effectiveness, and efficien...