IT Workplace & Device Specialist

Job description

Overview The IT Workplace & Device Specialist is responsible for overseeing the planning, implementation, support, and continuous improvement of workplace IT infrastructure and services. This includes managing endpoint devices, collaboration tools, software deployment, user support, and ensuring a productive digital environment for all employees. The role requires a mix of technical expertise, project management, team leadership, and user-centric thinking. The IT Workplace & Device Specialist will be part of the global IT organization and will report to IT Business Partnering & Workplace Manager. Responsibilities: - Endpoint Management - Oversee the deployment, configuration, and lifecycle management of endpoint devices (laptops, desktops, mobile devices). - Standardize and maintain images and configurations for user devices. - Ensure security compliance on all endpoints (antivirus, encryption, patching). - Digital Workplace Solutions - Manage collaboration and communication platforms (e.g., Microsoft 365, Zoom, Teams). - Evaluate and implement tools that enhance employee productivity and user experience. - Ensure smooth onboarding/offboarding processes with respect to IT systems....