Patient Scheduling Coordinator

Job description

Job DetailsJob Location: MCALESTER DENTISTRY & BRACES - McAlester, OK 74501Position Type: Full-Time/Part-TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalJob purpose A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients. Duties and responsibilities: Scheduling and confirming appointments: Welcoming patients and updating their information in the dental software(s) Registering new patients according to established office protocols Verifying insurance and accurately building patient insurance plans in the dental software(s) Assisting patients to complete all necessary forms and documentation Answering and managing incoming calls Responding and complying with requests for information Preparing documentation for upcoming appointments Checking daily appointment schedules and filling gaps to ensure positive production Monitoring and replying to e-mails and voicemails Maintaining a professional reception area Safeguarding patient privacy and confidentiality Maintaining OSHA and HIPPA Complian...