MiCAL 988 Crisis Specialist

Job description

Job Title: MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply! About us: Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Day in the Life - Provide crisis support to 988 callers - Login to helpline applications - Respond to incoming calls of varying crisis nature - Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc. - Employ de-escalation techniques to assist callers in crisis - Take Michigan calls from the National Suicide Prevention helpline and 988 helpline - Coordinate with EMS or police to complete active rescue as...