Manager, Developer Documentation & Experience

Job description

As Marqeta’s Manager, Developer Documentation and Experience you will lead our documentation team and evolve how we deliver developer experiences at scale. This role goes beyond traditional technical writing. You will define how complex financial systems are translated into clear, actionable guidance and ensure our documentation is structured around real customer use cases, not just technical endpoints. You will own documentation strategy, information architecture, and content quality across APIs, SDKs, and platform surfaces. In close partnership with Product, Engineering, and customer-facing teams, you will ensure documentation is accurate, timely, and aligned to how developers actually build on Marqeta. Documentation is a core part of the Marqeta product experience. It is often the first touchpoint for developers and plays a critical role in how quickly they can integrate, launch, and scale. High-quality documentation builds trust, reduces friction, and directly impacts developer adoption and long-term customer success. This role comes at a pivotal moment as we expand our platform and invest in AI-driven workflows to improve how content is created, maintained, and consumed. You w...