PT Med Reception/Ins. Verification Specialist

Job description

Description General Job Summary: Responsible for performing a variety of clerical duties and responsible for insurance verification for patients with medical or auto insurance as well as authorizations. Essential Job Functions: - Greets, screens, schedules, and directs patients/visitors to appropriate areas and demonstrates excellence with respect to treating and caring for customers in-person and over the phone. - Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc. - Verify that all forms, test results, and other paperwork are in the electronic health record system according to physician and office protocol. - Obtain prior authorization for patients and verify all insurance based on patient schedules, practice management systems and insurance websites for non-automated insurances. - Obtain, verify, and update patient information and provides support services to patients and medical staff. - Maintain the practice management system. - Collect payments for services rendered per policy, including copayments and balances on patient accounts. - Daily drawer balancing. - Obtain referral from the Primary Care Physician for insuranc...