Manager, Practice Operations, ENT

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Manager, Practice Operations will support the ENT Department at Beth Israel Deaconess Medical Center in Boston, MA. Job Description: Manages the operations and practice functions of a large complex practice or multiple practices. Interacts extensively with medical staff, trainees, nurse practitioners, clinical nurses, patients, and management staff. Essential Responsibilities: Serves as a principal resource on all operational matters for assigned areas; may serve as a consultant to Practice Manager/Administrator of other practices on operational matters. Partners with the Administrative Director or CAO and Medical Director to assign and oversee the use of clinic space for the divisions/providers. Monitors provider schedules to insure that appropriate front line staff is present and a reasonable number of patients are scheduled, in order to best facilitate care for the patients in a timely manner. Develops and implements initiatives to improve patient satisfaction; monitors data to evaluate effectiveness of interventions. Implements relevant information systems, such...