Customer Service Host

Job description

LOCATION: Aberdeen Airport SHIFT PATTERN: 20 hours per week PAY RATE: £13.69 per hour: If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com . We're here to help! OVERVIEW OF JOB DESCRIPTION: Main Duties & Responsibilities: - Check-in passenger queue management and flow control including management of queuing systems. - Assist with management of passenger flow within the departure lounge, International Walkway, Arrivals and gate areas as directed. - Security: General preparation of passengers prior to entering the Security Area. - Security: If required assist in Central Search at peak times and undertake access control. - Handle varied passenger queries and assist with general way finding. - Assist the Passenger With Reduced Mobility service as required. - Communicate and report to the Terminal team any operational issues or events, failed service levels, asset or facility issues and inadequate provision of flight information. - Assist, as directed by the Airport Duty Manager, during any periods of irregularity. - Exercise general vigilance around the Terminal building....