Principal Program Manager, Selling Partner Communities

Job description

We are looking for a Principal Program Manager to serve as a strategic partner and operational backbone for our organization. This is a high-impact, high-visibility role that sits at the center of how our org operates, communicates, and drives results — both internally and across partner organizations. The ideal candidate thrives in ambiguity, brings exceptional judgment, and knows how to move fast without losing rigor. This role is ideal for a builder and connector who can zoom out to see the big picture and zoom in to drive execution — someone who earns trust quickly, influences without authority, and makes the people and teams around them more effective. Key job responsibilities: What You'll Do Business Operations: - Own and drive the operational rhythm of the organization, including goal-setting cycles, business reviews, planning processes, and leadership forums - Identify gaps, inefficiencies, and opportunities across the org and lead initiatives to address them - Serve as a trusted thought partner to the Director, helping prioritize and sequence work across competing demands Cross-Organizational Initiatives: - Lead and coordinate cross-functional programs that span multiple o...