Bilingual Wellness, Benefits and Disability Coordinator

Job description

In this role you will: - Provide core support in the coordination of the company’s disability (STD, LTD) and other leaves in a timely manner - Communicate regularly with third party providers (i.e., insurance, CNESST, WSIB) on cases and update Human Resources and management - Maintain all claims records and update trackers and associate records. Generate required reports as needed. - Respond to and resolve any associate inquiries or concerns relating to leaves and benefits in a timely manner; includes researching policies and procedures. - Ensure that payroll data is accurately updated which includes entering any hours, adjustments, manual updates for claim extensions, maternity leave top-ups and any other details relating to an associates' compensation - Coordinate and proactively manage assigned occupational injury claims (WCB/WSIB) and update payroll and case documents to associate profile - Coordinate and manage all claims for Quebec associates (e.g., preventative leave, maternity/parental leave, SAAQ, IVAC), as well as claims for associates in other provinces. - Calculate and process payments in HCM system. - Coordinate with insurance providers and managers on gradual return t...