Operations Specialist
NBT Bank · US
Pay Range: $18. 50 - $22. 58 Responsible for performing various duties related to the Operations area to include working with moderately complex and routine...
Job description
Pay Range: $18.50 - $22.58 Responsible for performing various duties related to the Operations area to include working with moderately complex and routine deposit/electronic banking transactions. Ability to interpret all types of consumer/commercial account relationships and deposit/electronic banking documents. Provide guidance and ensure resolution to a variety of exceptions relating to deposit/electronic banking setup and maintenance. Education and Experience: - High School Diploma or equivalent required, Associates Degree preferred - Minimum of 2 years experience in an Operations related role required Skills and Abilities: - Self-starter (ie after initial managerial direction and instruction, candidate is able to complete assigned tasks, identify issues not addressed, and escalate appropriately). - Strong analytical and problem solving skills. Ability to make recommendations regarding resolution to issues or problems. - Strong communication skills as evidenced by an ability to effectively interact with all internal and external customers in a professional manner, providing a high level of customer service. - Strong organizational skills as this role is part of a team that is jo...