Product Support Technology Manager

Job description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Product Support Technology Manager , you will own the development, support, and enhancement strategies for equipment management technology products and processes. You will collaborate across CS&S, dealers, and customers to deploy technology solutions that generate actionable equipment management insights. This role focuses on driving adoption, scaling value internally, and leveraging data to inform business decisions. The position regularly addresses complex, cross-functional challenges that require strong analytical thinking, stakeholder alignment, and consultative problem solving. Why This Role Is Exciting: Technology Ownership & Impact: Lead the strate...