Maintenance Contract Operations Coordinator

Job description

Maintenance Contract Operations Coordinator Location: Corporate: FLSA Status: Non-Exempt: Schedule: M-F 8 am – 5pm Office Status: (Office, Hybrid, Remote): Office/Hybrid Note: Any hybrid work is granted based on performance and may be revoked according to manager discretion and performance based on company policy. Travel: None: Reports to: Director of Professional Services Direct Reports: None: Position Purpose: Contribute to making Southern States Material Handling a leader in the material handling industry by support the effective administration of maintenance service contracts throughout their lifecycle. This role ensures contracts are accurately created, updated, executed, and billed by coordinating with cross‑functional teams, resolving customer or purchase order issues, and monitoring payment status. Major Tasks, Responsibilities, and Key Accountabilities o Support the end‑to‑end management of maintenance service contracts, including creating new agreements and coordinating renewals, updates, and terminations. o Handle contract termination workflows by helping negotiate revised terms, coordinating transitions to new service structures, or facilitating service discontinuation...