Account Executive Commercial Sales (SMB/Growth)

Job description

Pendo is seeking a motivated, strategic Account Executive to join our growing Commercial Sales organization in a full-cycle role, responsible for both net-new and existing business. The majority of your customer lifecycle will be within a territory of growth-stage businesses (<300 FTEs), leading prospecting, new customer acquisition, account management, renewals, expansions, and churn mitigation. Some of your scope will also be focused on small to mid-size businesses (SMB). This role combines the responsibilities of both Account Executive and Account Manager, creating a single point of accountability for revenue growth and acceleration across the customer journey. You will serve as the primary point of contact for customers in your book of business. To ensure success, you can expect to work with Customer Success, Solutions Engineering, Legal, and Finance to ensure long-term customer value while achieving quarterly sales and retention targets. This opportunity is ideal for a consultative seller with who takes ownership and enjoys managing a full book of business and relationships. If you are energized by working in an innovative, results-focused environment, this could be for you. R...