Senior Process & Project Manager (m/f/d) Global Business Services

Job description

Close to executive management, you will actively shape the further development of Global Business Services (GBS) and drive the design of scalable, efficient, and future‑proof end‑to‑end processes across IT, Finance, and HR on a group-wide level. Your role in our team: - You are responsible for further developing the GBS process landscape, including clear process ownership, high transparency, and a consistent end‑to‑end perspective - By establishing and continuously enhancing governance structures, standards, and frameworks, you significantly strengthen the group‑wide GBS organization - You lead international transformation and improvement projects, from the initial idea through to sustainable implementation, including change and stakeholder management - You also drive digital transformation by advancing process automation, workflow digitalization, and the use of AI‑based solutions - Using Lean, Six Sigma, and Kaizen methodologies, you initiate and manage improvement initiatives that deliver measurable efficiency gains - You oversee the harmonization and standardization of services, tools, and processes, ensuring their sustainable integration within the GBS structure - With your com...