Clinical Administration Lead

Job description

About the role Capability Clinical Services provides professional, client centred, trauma informed and compassionate support for children, young people, and adults. Clinical Services offers face to face and telehealth counselling and psychological interventions, assessments and Positive Behaviour Support (PBS). Reporting to the Director – Clinical Strategy and Services and working within the Capability Clinical Governance Framework, the Administrative Lead will deliver client-centred, compassionate, high quality, and effective services to support the Clinical Services team and Key Management Personnel (KMP). Duties & Responsibilities: - Key point of contact for clients, families and stakeholders - Provide confidential, high-level support to the Clinical Services team - Provide secretariat support for KMP - Coordination and tracking of key actions to assist with overall service delivery, including progressing significant projects - Client intake, triage and administration (appointments, invoicing, follow up requests etc) - Support the team’s compliance with organisational policies and procedures and in accordance with Capability Clinical Governance Framework. - Contribute to continu...