Data Operations & Support Analyst

Job description

At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation. 💻 THE ROLE: We are looking for a #TechTalent to work as a Data Operations & Support Analyst for a national project. 🙂 YOUR DAY TO DAY: - Administrate the referential (data creation & modification, parameters management); - Control the consistency of data input by the customers and different entities; - Ensure end user support and resolve production and accesses issues; - Monitor data sourcing, perform analysis of rejected data, inform stakeholders and customers; - Inspect and control updates of sensitive data and operate in place of customers; - Follow-up on production support, incident management, and prepare reporting; - Involve all relevant stakeholders in the process of definition and validation of any new requirement, assessing all potential impacts; - Ensure the implementation of the new features and changes in Production environment; - Follow the go live proc...