Operations Agent - Airfreight

Job description

Introduction Move the world with us!: AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us! Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder! Overview: The Operations Agent is responsible for coordinating the day-to-day import/export of (international) freight forwarding shipments through airfreight transportation based upon customer requests. Responsibilities: - Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating to ensure the customer’s request is satisfied. - Prepare profitable quotations accurately. - Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner. - Coordinate the day-to-day import and/or export of products, including reviewing orders and documents. - Track and communicate all delays, damages, problems and work to resolve customer issue...