Associate Application Engineer

Job description

Overview The Associate Application Engineer for Pumps & Filtration supports field sales efforts to sell standard and custom Rain Bird pump stations. The primary responsibility is to respond promptly to requests for product information and quotations. The ability to uncover customer needs and provide appropriate solutions is critical to success. This position collaborates closely with Plant Manufacturing, Engineering, Materials, Production and Service personnel as well as Rain Bird regional Golf and Landscape SBU sales teams to deliver the highest level of customer service to internal and external customers. Responsibilities: - Be an active and contributing member of the Applications Engineering Team. - Monitor incoming inquiries and prioritize responses to all requests with 24 hours of receipt. - Proactively communicating via e-mail and phone with direct and distributor sales personnel to ensure timely, professional service. - Collect all information to provide accurate proposals for new pump station opportunities. - Create detailed sales proposals within defined SLA. - Create specifications and submittal packages. - Perform accurate order processing based on quotation / customer n...