Electrical Manager

Job description

Description The Electrical Manager oversees daily operations of residential electrical service work, ensuring high-quality service delivery, team productivity, and customer satisfaction. This role is responsible for managing technicians, coordinating service calls, maintaining safety standards, and driving operational efficiency and revenue growth. Key Responsibilities: - Supervise and support a team of residential service electricians and apprentices - Schedule and dispatch service calls to ensure timely and efficient job completion - Provide technical guidance and troubleshooting support in the field and remotely - Ensure all work complies with local codes, safety regulations, and company standards - Conduct regular performance evaluations, coaching, and training for team members - Monitor job progress, quality of work, and customer satisfaction - Manage inventory, tools, and materials needed for service operations - Assist in estimating, pricing, and approving residential electrical work - Handle customer escalations and resolve service issues professionally - Track key performance metrics (revenue, efficiency, callbacks, etc.) - Collaborate with office staff to improve scheduli...