Call Center Representative (On-Site)

Job description

Employment Type: Full time Shift: Day Shift Description: Call Center Registration Associate - Rensselaer - FT - DAYS If you are looking for a Registration position in a Call Center, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located in person at 295 Valley View Blvd Rensselaer, NY. Position Highlights: Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Office Hours, Monday - Friday What you will do: The successful call center candidates will be responsible for answering incoming patient calls and utilizing company policies to schedule patient appointments. Our Call Center Representatives are often the first point of contact for patients’ therefore; we are interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick and accurate decisions. Responsibilities: - Answer incoming calls and schedule appointments in accordance with set protocol - Maintain customer satisfaction ratings based on explicit criteria set forth...