Digital Channels Team Leader

Job description

Job Title: Digital Channels Team Leader Location: CityScape What you'll do: As the Digital Channel Team Lead you’ll be responsible for the execution, stability, and continuous improvement of Western Alliance’s digital banking channels, supporting both Commercial and Consumer Banking experiences across online and mobile platforms. In this role, you’ll serve as a key execution leader at the intersection of Product, Technology, Operations, Risk, Compliance, Marketing, and Client/Customer Support, ensuring digital capabilities are delivered with predictable execution, strong controls, and measurable customer and business outcomes. In addition, you’ll balance delivery excellence, channel health, and customer experience optimization while operating within a highly regulated banking environment - Lead execution of enhancements across online and mobile banking channels supporting both consumer banking journeys and commercial banking capabilities. - Partner closely with Product, Technology, and UX teams to ensure solutions are scalable, secure, and aligned to enterprise standards. - Drive Agile delivery routines including backlog prioritization, sprint planning, dependency management, and r...