Customer Engagement Manager Italy

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: We are looking for a Customer Engagement Manager to lead and develop relationships with our key clients, primarily within the pharmaceutical sector. This role is responsible for managing the full commercial lifecycle of existing customers, from service performance monitoring to contract renewal and organic growth. The successful candidate will lead a dedicated team, ensuring high service standards, customer satisfaction, and business expansion across top-tier accounts. Key Responsabilities: - Act as primary escalation and relationship lead for assigned high-value clients, ensuring trust and long-term partnershi...