1st Party Collections
HealthPoint · Phoenix, Arizona, US
Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and reve...
Job description
Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate will be responsible for working a large caseload of outstanding debts. Responsibilities: Skills: - Understand customer needs and requirements - Route qualified opportunities to the appropriate sales executives for further development and closure - Resolve collection calls and achieve targeted goals - Maintain and expand your database of prospects within your assigned territory - Team with channel partners to build pipeline and close deals - Strong phone presence and experience speaking with customers - Excellent verbal and written communications skills - Attention to detail - Experienced problem solver - Strong listening and negotiation skills - Ability to multi-task, prioritize, and manage time effectively - Collections, sales, customer service, or related call center experience, preferred - Auto, DDA, Installment & Credit Card Collections experience a plus - Basic math skills - Intermediate knowledge of email, Internet browsers, and search functions What We Offer: - Bonus - $500 at 9...