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HR Resiliency Incident Manager -Vice President

JPMorgan Chase & Co. · London, England, GB

As a Vice President on our Resiliency Incident Management Team, you will be responsible for supporting the HR Business and our firmwide employee population d...

Job description

As a Vice President on our Resiliency Incident Management Team, you will be responsible for supporting the HR Business and our firmwide employee population during incidents and crisis management scenarios. You will coordinate and align incident response to HR capability disruptions and also coordinate employee support efforts to the wider firm. You will provide concise and impactful executive level reporting and lead post incident After Action Reviews (AARs) to inform and advance our Incident Management capability. You will have primary responsibility for EMEA based events but be able to support globally when needed. The successful candidate will also support the development and implementation of Incident Management processes, governance, and playbooks to ensure a best-in-class, timely response during crises and critical events. Job responsibilities: - Lead the end-2-end EMEA HR Incident Management response for HR Business Resiliency plan invocations and in support of wider events that require activation of crisis Employee Support functions. - Test and improve our Incident Management processes, practice and tools with global partners to enhance our Incident Management capability. -...