Billing Operations Specialist

Job description

Application Deadline: 05/01/2026 Address: 395 N Executive Drive Job Family Group: Commercial Sales & Service Supports ongoing maintenance of customer accounts, payment billing systems, and client billing. Ensures payments received through a variety of channels are recognized and posted against the correct account and invoice. Qualifications: - Collaborates with Relationship Managers to structure, finalize and implement billing agreements for high-value clients, ensuring alignment with business objectives and compliance with regulations. - Maintains comprehensive billing documentation, ensuring accuracy for internal controls, audits, and compliance assessments. - Handles collection efforts for unpaid invoice accounts, using data-driven insights to mitigate risk, negotiate payment terms, and escalate cases when necessary to maintain cash flow and prevent financial loss. - Supervises the full payment processing cycle, ensuring reconciliation of billing files across all products (ACH, OLBB, etc.), and manages discrepancies by working with product management and sales to resolve issues efficiently. - Manages the fee billing workflow, including pricing terms and invoicing schedules, ensu...