Intake Counselor Wednesday thru Saturday 9:00pm - 7:30am
Reno Behavioral Healthcare Hospital · Reno, Nevada, US
The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their n...
Job description
The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs. Responsibilities and Duties: - Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services. - Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting. - Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients. - Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs. - Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff. - Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations. - Provides pertinent clinical information t...