Quality Assurance Manager

Job description

Company Description As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description: Purpose of the Position: Ensure institutional compliance with state and federal financial aid processing rules and employee compliance with institutional policies and procedures. Oversee team of Student Finance Analysts on the QA team. Job responsibilities: - Daily supervision of Student Finance Analysts on the QA team. Respond to inquiries and facilitate appropriate resolution of questions and concerns. - Review work of Student Finance Analysts on the QA team for accuracy and performance. Establish performance benchmarks and monitor for regular attainment. - Performance management of Student Finance Analysts on the QA Team. - Develop and provide ongoing and appropriate training for Student Finance Analysts on the QA team to ensure compliance with feder...