Internet Sales Manager- Heritage Volkswagen Catonsville

Job description

Job Description Heritage is immediately hiring an Internet Sales Manager for our award-winning Volkswagen location. As the Internet Sales Manager, your core responsibility revolves around managing and enhancing customer inquiries to transform potential leads into showroom visitors. You will play a vital role within a vibrant team, thriving in a high-energy workplace. In this role, our Internet Sales Manager’s goal is to efficiently handle customer inquiries, guide potential customers through the sales process, and work collaboratively with the team to drive increased showroom traffic and sales success. Target Income: $100,000: Essential Duties: Real-Time Customer Inquiry Management: - Analyze customer inquiries promptly and provide comprehensive answers to their questions. - Present various vehicle options to potential customers. - Respond to inquiries via phone, text, and email. Live Chat Engagement: - Monitor and actively engage with customers through live chat inquiries. Lead Assignment and Sales Team Management: - Assign leads to salespeople and oversee their performance in following up with leads. - Foster relationships with customers to build rapport. Sales Team Coaching and...