Customer Banking Specialist - Port Lincoln (31.25 hours/week)

Job description

We are looking for a part time Customer Banking Specialist to work in our Port Lincoln multichannel branch! The roster for this role is: Monday - Friday, 9.00am - 4.00pm What is a Multi Channel Branch? Our branches serve customers through a variety of different means. Prior to 2.00pm Monday - Friday; our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. 2.00pm - 4.00pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will: Assist customers with general banking transactions, answering questions and queries Build a personal connection with customers through meaningful conversations face to face and through our direct channels Work with customers to use our in-branch technology and digital banking options Complete Financial Health Checks to assess customers’ financial needs Process applications for personal loans, credit cards and associated products Use tools to capture cu...