Client Delivery Manager (Norway)

Job description

Own the Delivery. Lead the Performance. Be the Face of Foxway CWS. At Foxway , we don’t just deliver IT services — we enable a more sustainable and circular tech future. Through Foxway CWS , we help organizations manage their IT lifecycle smarter, more efficiently, and with lower environmental impact. Now, we’re looking for a Client Delivery Manager who wants to step into a high-impact role at the center of our customer operations. This is a role for someone who thrives on ownership. Someone who is confident in leading performance dialogues with customers, driving operational excellence internally, and ensuring that every SLA, KPI, and commitment is delivered with precision. You will be the operational voice of Foxway towards the customer and the customer’s voice internally. About the role: As Client Delivery Manager , you have the operational ownership of assigned customer contracts. You are the main point of contact and responsible for ensuring that Foxway delivers according to agreed SLAs, KPIs, and contractual obligations. You work closely with the Account Executive (who owns the commercial dialogue), while you own the delivery. You will: Act as the primary operational contact...