Tier II SOC Analyst

Job description

- Responsible for providing Tier 2 case resolution, resolving complex security cases including generating initial reporting, providing follow-ups and requesting information and resolution activity. - Day to day incident triage and escalation using contextual and threat intelligence - Responsible for providing security expertise to escalated incidents - Act as the incident handler for P1/P2 incidents - Provide and support In-depth SIEM and Incident notification toolset administration and configuration - Fully utilise threat intelligence capabilities for proactive threat hunting - Responsible for providing communication directly with CyberClans’ customers regarding security incidents and other related topics. - Aid in the development of incident response procedures and playbooks - Technical liaison between other service lines including threat hunting, incident response and incident investigation. - Contribute to the design and development of defense and response strategies, knowledgebase and playbooks. - Conducting cyber threat research and analysis for purposes of improving the strength of network security. - Assist with defining, testing and operating new ways of working with new t...