Financial Aid Counselor

Job description

Job Description Summary The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and other administrative processes to support students and staff on financial aid. The Financial Aid Counselor will assist with the following important tasks: Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items,. Ability to walk/travel short distances to deliver and pick up materials. - Providing consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland. - Supporting the administration of the FAFSA and financial aid programs, which includes but are not limited to, conducting financial need analysis, aid offers, reconsideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV (R2T4). - Using f...