Clerical Support Team Lead - Community Care

Job description

Location: Community Care Mount Pleasant Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Directs and supervises patient access and clerical support staff. Coordinates and performs front line office activities in an effective and efficient manner for the department. Coordinates schedules, training and education of all assigned staff. Accountable for the performance and alignment of the access and clerical teams to clinic and system goals. Job Duties: Work is typically performed in a clinical or office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. - Directs and assists with patient access and clerical support to the department. - Participates in recruitment, interview, and selection process of patient access and clerical support staff. - Coordinates training and orientation programs for assigned staff. - Utilizes established metrics to track and report on clerical team...