Customer Advisor First Notification of Loss

Job description

Customer Advisor – First Notification of Loss Be the first to support our customers when they have been involved in an accident. Are you accurate, responsive, and customer-focused? If so, this could be the role for you! Working Hours / Shift Patterns: You will work 37.5 hours a week, Monday to Friday, on a rotational shift pattern between 08:00 and 19:00. Training: Our 5-week training programme is delivered using a hybrid approach, both face-to-face from our Leicester office and virtually. Our Approach to Hybrid Working: With hybrid working, you have more flexibility, as you will usually only need to visit the office once a week and can work remotely for the rest of the time. You can also opt to attend the office more frequently if that suits you better. When we organise training and events, you may be required to attend in person for the duration. Salary: The starting salary is £26,230. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes. At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer team...