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Retail Store Manager - AT&T Authorized Retailer

Prime Communications · San Jose, California, US

The Retail Store Manager ("RSM") is responsible for the overall sales and operational standards of the location that they are assigned to oversee by Prime Co...

Job description

The Retail Store Manager ("RSM") is responsible for the overall sales and operational standards of the location that they are assigned to oversee by Prime Communications ("Prime" or "Company"). Successful RSMs will lead their personnel and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM is responsible for ensuring that Retail Sales Consultants ("RSC") and Assistant Store Managers ("ASM") consistently achieve their sales quota/income objectives and meet or exceed goals. The RSM must demonstrate strong leadership skills and develop, implement and manage programs and processes Customer Experience and Sales: - Fully accountable for execution of sales, service and customer experience initiatives in store. - Demonstrate the right customer behaviors defined by delivering an extraordinary experience. - Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating team to succeed. - Create a work environment where all employees can excel. - Manage Customer Experience on a frequent basis. - Support t...